Talk to my caseworker

We help if:

• The crash happened in the UK, or if the crash happened abroad
  
• The crash happened recently, or longer ago

We also help if you are assisting a bereaved or injured person as a friend or professional.

This is how it works

• You, or your police family liaison officer, contacts us by phone or email, and you are immediately assigned your Brake case worker
• Your case worker helps you, over the phone or email
• We provide a range of free services to you, listed below, depending on what you want and need.

Your Brake case worker offers:

• help coping with your thoughts and feelings, from day one onwards’
• information and advice to help meet your needs
• advocacy (talking on your behalf with others to get things done).

Your case worker can give you information and advice about

• criminal prosecutions and court hearings
• using specialist lawyers to claim compensation after a death or injury
• supporting children and young people
• viewing a body, funerals, registering a death, post-mortems, inquests, wills, and probate
• dealing with intrusion, for example the media, mail, or calls
• injury rehabilitation
• financial or other life challenges, such as housing
• campaigning for road safety, including with Brake.

Your case worker can also

• talk to people on your behalf if you have a problem that needs sorting out, and it is all too hard to tackle it on your own
• help you seek healthcare if you need it, to support your physical or mental wellbeing
• help you find any other community services that can help to meet your individual needs, whatever they are.